For the Use of Services Provided by Ezy.ee through Lasershop.ee
I. GENERAL PROVISIONS
These General Terms and Conditions (“Terms”) govern the relationship between Ezy.ee OÜ (“the Company”, “the Trader”, “we”, “our”) and customers (“you”, “the Customer”, “User”) using the e-commerce website www.lasershop.ee (“the Website”). By clicking the "BUY" button and placing an order, you confirm that you have read, understood, and agree to comply fully with these Terms.
Identification of the customer for confirmation of order and acceptance of these Terms is performed via server log files, including the recording of the customer’s IP address and any other technical information as necessary.
All products and services displayed on www.lasershop.ee represent an online catalog and do not constitute legally binding offers unless explicitly stated.
By placing an order and clicking the “BUY” button, you make a binding offer to purchase the items in your cart. The contract is considered concluded when you receive an order confirmation from Ezy.ee by email or other official means. The Company reserves the right to decline or cancel orders in case of errors, unavailability, or other justified reasons.
If a selected product is out of stock, Ezy.ee will promptly notify the Customer by email or phone. If payment has already been made, the Customer may choose between a full refund, order cancellation, or replacement with an available item.
The contractual language is Estonian or English. All prices and payments are in Euros (€) and include VAT, unless otherwise stated.
II. DELIVERY
The risk of accidental loss or damage passes to the Customer once goods are handed over to the courier. Ezy.ee is not liable for delivery delays caused by the courier or other third parties.
Upon receipt of the goods, the Customer or their authorized representative must inspect the items for damages or discrepancies and immediately notify Ezy.ee of any issues. If damage occurred during transport, the Customer must notify both the courier and Ezy.ee upon delivery.
8a. Delivery documents must be signed upon receipt. Any person at the address who accepts the goods is assumed to be authorized to do so.
8b. If the Customer refuses to accept the goods for reasons not covered in these Terms, or is not found at the specified delivery address (or adequate delivery conditions are not provided), all resulting delivery and return costs shall be borne by the Customer.
8c. If there is a clear mismatch between the goods delivered and those ordered, the Customer must notify Ezy.ee within 24 hours of receipt to arrange a replacement.
III. WARRANTY
All products are covered by the manufacturer’s warranty, where applicable. Warranty terms, service contacts, and duration are provided in documentation supplied with the product or made available upon request.
IV. PRICES
Prices displayed on Lasershop.ee do not include shipping costs unless otherwise indicated. For deliveries outside Estonia, the Customer is responsible for all applicable customs duties, taxes, and fees.
V. CUSTOMER RIGHTS AND OBLIGATIONS
According to the Estonian Consumer Protection Act, consumers may return goods purchased online within 14 days of receipt. Return shipping costs for non-defective products are borne by the customer. A valid proof of purchase (receipt or invoice) is required for a return and refund, processed within 14 days of product return.
Customers are responsible for safeguarding their account credentials and for all activities carried out under their account. You agree to promptly notify Ezy.ee of any unauthorized access or security breach regarding your account.
The Customer must pay for ordered goods as specified on the Website, including shipping if applicable, and ensure accurate delivery information is provided.
When using Lasershop.ee, all users agree to:
Respect applicable laws and regulations of Estonia and the European Union;
Not infringe the rights, reputation, or property of others;
Not upload, distribute, or transmit malicious software or files;
Not engage in any activities that could disrupt website operation or compromise its security;
Indemnify Ezy.ee for all damages resulting from their misuse of the services.
VI. RIGHTS AND OBLIGATIONS OF EZY.EE
Ezy.ee is not obliged to monitor how users utilize the Website, but reserves the right to remove content that breaches these Terms or applicable law.
Ezy.ee may, but is not required to, retain any materials or information posted on its Website.
Ezy.ee may terminate, suspend, or modify any service, or deny access to the Website for breach of these Terms without prior notice and is not liable for resulting losses or damages.
Ezy.ee is not liable for any damages to software, hardware, or data, or for loss arising from materials accessed via Lasershop.ee.
Ezy.ee may collect and use information about Customers as described in the Privacy Policy.
Ezy.ee is not liable for business interruption or contractual failures resulting from unforeseen or unavoidable events outside its control, including but not limited to force majeure or technical failures.
Ezy.ee may use cookies to enhance user experience and track Website usage as described in the Privacy Policy.
VII. PERSONAL DATA & PRIVACY
Ezy.ee undertakes to protect Customers’ personal data and handle all information according to Estonian law and EU General Data Protection Regulation (GDPR). Data will not be disclosed to third parties except where required by law or with the Customer’s express consent.
For further details, see the Lasershop.ee Privacy Policy.
VIII. AMENDMENTS
Ezy.ee reserves the right to update these Terms and will post changes prominently on www.lasershop.ee. Continued use after changes constitutes acceptance. If you do not agree to any amendments, you may discontinue use of the Website and services at any time.
IX. DEFINITIONS
Customer/User: Any person visiting or placing an order on www.lasershop.ee
Order: A request submitted through the Website for one or more products or services.
Ezy.ee OÜ: Owner and operator of Lasershop.ee, registered in Estonia.
Website: The e-commerce platform at www.lasershop.ee
X. GOVERNING LAW AND DISPUTES
All disputes shall be resolved amicably and in good faith. Failing agreement, disputes will be subject to the exclusive jurisdiction of Estonian courts according to Estonian law.