Privacy Policy for Lasershop.ee

1. Introduction

Lasershop.ee (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains what information we collect, how we use it, how we keep it secure, and your rights in relation to your data. Our policy complies with the General Data Protection Regulation (GDPR) of the European Union.

2. What Data We Collect

We may collect and process the following data:

Personal Information: Name, address, telephone number, email address, delivery address, and payment details (not including credit card numbers, which are processed securely by payment providers).

Account Information: Usernames, passwords (encrypted), and order history.

Purchase and Transaction Data: Products purchased, methods of payment, dates and order values.

Communications: Any correspondence sent to customer service (email, chat, web forms).

Technical Data: IP address, browser type, device information, cookies, and browsing patterns.

3. How We Use Your Information

We process your personal data for the following purposes:

To process, confirm, and deliver your orders.

To provide customer support and respond to your inquiries.

To manage your account and purchase history.

For marketing (with your consent), such as sending newsletters or promotional offers.

To analyze website usage and improve our services.

To comply with legal obligations.

4. Sharing Your Data

We respect your privacy and only share your data when necessary:

Third-party service providers (e.g., payment processors, delivery companies, IT and marketing support) who help us operate the website and deliver products.

Legal authorities when required by law (e.g., tax or fraud investigations).

Your data is never sold or shared for unrelated third-party marketing purposes.

5. Cookies

Lasershop.ee uses cookies and similar tracking technologies (see our Cookie Policy). You can manage your preferences in your browser or cookie settings.

6. Data Security

We use industry-standard security measures (SSL encryption, strict access control, etc.) to protect your data from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Under GDPR, you have the following rights:

To access and receive a copy of your personal data.

To rectify incorrect or incomplete data.

To request erasure (“right to be forgotten”) in certain circumstances.

To restrict or object to processing of your data.

To withdraw consent at any time (for marketing communications).

To submit a complaint to the Estonian Data Protection Inspectorate.

For any requests, contact us at info@lasershop.ee.

8. Data Retention

We store your data only as long as necessary for fulfilling orders, legal requirements, and legitimate business purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on Lasershop.ee.

10. Contact

For privacy-related questions, please contact: info@lasershop.ee